All of our fresh products are delivered ready in buckets so they can be easily merchandised in your store. They arrived in aqua pads to ensure hydration in transit. Using the buckets provided, fill the buckets a quarter way with water, place the bouquets in the bucket removing the aqua pads. Deliveries are made via a bespoke courier service delivering direct to your store on a next day service. Some harder reach areas such as northern Scotland, Northern Ireland and islands may take an extra working day in transit.
We are confident your customers will love and frequently buy your flowers in store and therefore we do not operate on a sale or return basis.
One box, that's it! Box counts range from 7 to 22 bouquets. No delivery charge. We deliver to all UK Mainland, Islands and NI.
We do currently have our Three Tier Flowers Stand available on our website and POS Materials will be coming soon.
Yes, all products come full priced and barcoded. Each label also provides you customer with all relevant care instructions.
We guarantee all products to last a minimum of 7 days. All products have different shelf lives, for instance a carnation and chrysanthemum bouquet will have a much greater shelf life than a rose bouquet. Plants will last seasonally. As products change frequently for further clarification on product shelf life please contact one of our representatives.
We're excited to offer our customers the convenience of order delivery from Tuesday through Saturday. To ensure timely delivery, we kindly request that all orders be placed by 10am as this is our cut off time.
It is unusual for us to not accept customers to our site, however we do not guarantee acceptance.
Absolutely, we have dedicated sales representatives here to help you! Call 0800 773 4008 and they will arrange for your fresh deliveries.
Our delivery partner of choice is Royal Mail. They are our partner of choice as they have invested millions in their courier delivery service over the past few years and have one of the most reliable delivery network in the country
If you are logged in to your account you will be able to view previous orders, which have the tracking links to orders on them. Alternatively, you will receive an automated email from us after your order has been prepared and is handed over to the courier. Or you can email us at [email protected] to receive you link.
If you wish to contact Royal Mail directly to discuss the location of your order they might be able to assist you. The contact number of our main couriers are;
Royal Mail 08457 740 740
Royal Mail 08457 740 740
All orders will be delivered between 8am and 6pm. However it's worth mentioning that during peak periods (e.g. Christmas, Valentines and Mother's Day) orders may be delivered either earlier or later than these times.
All of our pricing is shown both including and excluding VAT on the product pages. You will always be charged with VAT added on.
We currently accept payment by debit or credit card only. Our secure payment system ensures that your personal information is protected at all times.
No, we don't charge a premium to use a credit card.
Absolutely. We never store your credit card details on our system. We transfer the credit card details using a secured connection. Therefore information is encrypted prior to being transmitted and will only be visible to the intended party, the card processing gateway. In addition we are fully PCI compliant and work with our payment providers to ensure we stay up to date when it comes to security.